Big Bus San Francisco: Hop-On, Hop-Off and Alcatraz Ticket

Voucher information: You can show your voucher on your smartphone (But if you’d rather print a copy – that’s fine too!)

For Alcatraz visit, please redeem your e-tickets at our 99 Jefferson St Information Center the day before (or up until 10:00 am the day of) your Alcatraz visit. A photo ID is required for each adult in the group over the age of 18.

Wheelchair accessibility: Yes

San Francisco is a functioning city and weather; traffic and events may occasionally cause disruption.

Timings and stops are subject to change. The updated map will be available once you board the bus.

Instructions for Alcatraz: Please email all details like booking confirmation number, preferred Alcatraz tour date, lead guest name, and names for all other guests included in the booking (and ages if they are under 18) to us at support@isango.com.

This must be confirmed at least 7 days in advance of your visit. Same-day bookings are not available. Alcatraz tour times are considered confirmed tickets once a time has been allocated and cannot be changed.

For Digital Walking tour - No separate ticket will be provided, please scan the QR Code at Stop 1 and being the tour from Stop 3 (North Beach / Chinatown) using your iPhone or Android device.

San Francisco Red Route: From 15 October through 15 March, the last bus will depart from Stop 1 (99 Jefferson Street) at 5:00 PM. Beginning 16 March, the last departure will revert to 6:00 PM.